Terms & Conditions – Plantshant

Effective Date: 5 Feb 2026
Website: www.plantshant.com

Welcome to Plantshant. By accessing or using our website, you agree to follow and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with these terms, please do not use our website.

1. General Information

Plantshant is an online gardening store that sells products such as pots, grow bags, seeds, fertilizers, succulents, and related gardening items.

These Terms & Conditions apply to all users of the website, including browsers, customers, vendors, and contributors.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental supervision.

  • The information you provide is accurate and complete.

3. Product Information

We try our best to ensure that all product details, images, descriptions, and pricing are correct. However:

  • Product colors may slightly vary due to lighting or screen display.

  • Size or design may slightly differ due to manufacturing variations.

  • Plant products (like succulents) may vary naturally in shape and appearance.

Plantshant reserves the right to update product information without prior notice.

4. Pricing & Payment

All prices shown on the website are in Indian Rupees (INR).

Payment can be made using available options such as:

  • UPI

  • Debit/Credit Card

  • Net Banking

  • Wallets

  • Cash on Delivery (if available)

Plantshant reserves the right to change prices anytime without notice.

5. Order Confirmation & Cancellation

Order Confirmation

Once an order is placed, you will receive an order confirmation message/email.

Plantshant has the right to cancel an order due to:

  • Product unavailability

  • Incorrect pricing or technical error

  • Delivery location not serviceable

  • Suspicious or fraudulent activity

Cancellation by Customer

Customers can request cancellation before the order is shipped.
Once the order is shipped, it cannot be cancelled.

6. Shipping & Delivery

Plantshant delivers products through trusted courier partners.

Delivery time depends on:

  • Your location

  • Courier service availability

  • Weather conditions or delays

Plantshant is not responsible for delays caused by courier companies, strikes, natural disasters, or unexpected conditions.

7. Return, Refund & Replacement

Return or replacement is accepted only under specific conditions such as:

  • Damaged product received

  • Wrong product delivered

  • Missing items

Customers must raise a complaint within 24–48 hours of delivery (as mentioned in the Return Policy).

Refund will be processed only after verification.

For full details, please check our Return & Refund Policy page.

8. Plants & Live Products Disclaimer

Live plants (succulents or other plants) are natural and may vary in:

  • Color

  • Shape

  • Size

  • Growth pattern

We take full care in packaging, but Plantshant is not responsible for minor damage caused during shipping.

9. User Responsibilities

By using Plantshant, you agree that you will not:

  • Use the website for illegal purposes

  • Provide false details while ordering

  • Misuse website content or images

  • Attempt hacking or damaging the website

Any misuse may result in legal action.

10. Intellectual Property Rights

All content on the Plantshant website, including:

  • Logo

  • Brand name

  • Product images

  • Website text

  • Designs

is the property of Plantshant and is protected under copyright laws.

You may not copy, reproduce, or use any content without written permission.

11. Limitation of Liability

Plantshant will not be liable for:

  • Any indirect loss or damages

  • Delay in delivery due to courier issues

  • Customer’s wrong address or contact details

  • Improper use of products after delivery

Customers are responsible for reading product instructions before use.

12. Third-Party Services

Plantshant may use third-party services such as:

  • Payment gateways

  • Courier partners

  • Website hosting services

Plantshant is not responsible for third-party service issues.

13. Privacy Policy

Your personal information is protected as per our Privacy Policy.
By using this website, you agree to our Privacy Policy.

14. Changes to Terms & Conditions

Plantshant may update or modify these Terms & Conditions at any time without prior notice.

Changes will be effective immediately once posted on the website.

15. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be subject to the jurisdiction of Ahmedabad courts only.

16. Contact Information

For any questions, support, or complaints, contact us:

Plantshant
📧 Email: support@plantshant.com
📍 Address: A-345, Money Plant High Street,Jagatpur,382470