Privacy Policy – Plantshant

Effective Date: 5 Feb 2026
Website: www.plantshant.com

At Plantshant, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit Plantshant, we may collect the following information:

a) Personal Information

We may collect personal details such as:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Billing address

  • Payment details (processed securely through payment gateways)

b) Order Information

When you place an order, we collect:

  • Products purchased

  • Order history

  • Delivery details

c) Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage activity (pages visited, time spent, etc.)

2. How We Use Your Information

We use the collected information for purposes such as:

  • Processing and delivering your orders

  • Confirming orders and sending invoices

  • Providing customer support

  • Improving website experience

  • Sending updates about your order

  • Informing you about offers, discounts, or new products (only if you allow)

3. Cookies Policy

Plantshant uses cookies to improve user experience.

Cookies help us:

  • Remember your preferences

  • Understand website traffic and visitor behavior

  • Improve website performance

You can disable cookies anytime in your browser settings, but some website features may not work properly.

4. Payment Security

We do not store your debit/credit card details or UPI details.

All payments are securely processed through trusted third-party payment gateways (such as Razorpay, Paytm, PhonePe, etc.). Payment providers may collect and store your information as per their own privacy policies.

5. Sharing of Information

We do not sell, rent, or trade your personal information to anyone.

However, we may share necessary details with trusted third parties for order fulfillment, such as:

  • Delivery partners / courier services

  • Payment gateway providers

  • Website hosting or technical service providers

These third parties only receive information required to perform their services.

6. Third-Party Links

Our website may contain links to third-party websites (such as Instagram, WhatsApp, or partner websites).
Plantshant is not responsible for the privacy policies of those websites. We recommend reading their privacy policy before sharing your information.

7. Data Protection & Security

We take reasonable steps to protect your personal data from:

  • Unauthorized access

  • Misuse

  • Loss

  • Alteration

However, no online platform is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to correct or update your details

  • Request deletion of your personal information (if legally allowed)

To request this, contact us using the details mentioned below.

9. Email and Marketing Communication

If you subscribe to our newsletter or share your email/phone number, we may send:

  • Product updates

  • Gardening tips

  • Promotional offers

You can unsubscribe anytime by contacting us or using the unsubscribe option in emails.

10. Children’s Privacy

Plantshant does not knowingly collect personal information from children under the age of 13.
If you believe a child has shared personal information with us, please contact us and we will delete it.

11. Changes to This Privacy Policy

Plantshant may update this Privacy Policy from time to time.
All updates will be posted on this page with the revised effective date.

We recommend checking this page regularly.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Plantshant
📧 Email: support@plantshant.com
📍 Address: A-345,Money Plant High Street,Jagatpur,Ahmedabad,382470